Part of the fear of flying is actually a fear of the unknown. If you are flying for the first time—whether for business or pleasure—this includes not knowing what to expect at the airport or while you are in the air.

This step-by-guide spells out everything the nervous first-time flyer needs to know, from booking the flight to navigating the airport to getting situated onto the plane.

We’ve packed in our best travel tips for first-time flyers based on the collective experience of our staff, so climb aboard and let’s get you ready for the flight!

These flight tips cover most major airlines like American, United, Delta, Southwest, etc. For budget airlines like Frontier or Allegiant, you’ll see some variance in items like luggage fees, in-flight accommodations, etc.

Boarding procedures, safety instructions, and other instructions as they relate to the safety of staff and the passengers remain relatively standard.

Booking the Flight

The first step in the flying process is purchasing tickets. To book the flight, most people purchase their tickets online through airline or travel sites or their mobile apps. The only thing you have to fear in this step is expensive ticket prices. Otherwise, it is a relatively easy process that you can handle yourself.

Directly through the Airline

In terms of convenience, booking directly through an airline’s website is the easiest route. If there are any ticket price changes between the time you book and the time your flight departs, you can usually have that difference refunded with a quick call to customer service.

It’s also easier to get better seats and address flight delays, changes, or cancellations when booking direct. Otherwise, you might be referred back to your travel agency, which is another cumbersome step to have to take when you’re having problems with your flight.

It’s a little extra work on the front end, but for first-time flyers, this gives you added flexibility just in case something were to go wrong.

PRO-TIP: Add your airline’s phone number to your contacts and jot down important info like flight numbers, confirmation numbers, etc. in the notes app on your phone.

Just in case something does go wrong, having all of this info readily available will help solve problems faster.

Through a Travel Agency

There are some instances where booking through a travel agency is the better option. Specifically, if you are planning an international trip or one that is more complex than a week-long vacation in the United States, a travel agency can be a big help.

OTA’s, that’s Online Travel Agencies, are sites like Orbitz, Trivago, Kayak, Booking.com, Expedia, and others.

What’s the difference between them?

Spoiler alert – not much. In fact, the majority of these sites are all owned by four or so big players.

Why use an online travel agency?

  • One-Stop-Shop, flights, hotels, car rentals, and more
  • Good first-time user offers
  • Helps to save time and money
  • Quick and easy comparison of different airfares and schedules
  • See reviews and recommendations from people who have taken the same trip before.

For the most part, they wrap up all of your trip into a single package and help manage the booking and getting you to your destination. All you have to do is pay and print out the trip details.

If problems do arise on your trip, a customer service representative is only a phone call away to get you the help you need.

Direct Flights

Whenever possible, get a direct flight. Layovers only add the potential for more problems. You want the journey to be as simple as possible, and when you only have to board and exit a single plane, you lessen the chance for delays, cancellations, and missed connecting flights.

Layovers and Connecting Flights

If you can’t find a direct flight, it’s not the end of the world. A connecting flight is where you will travel to one airport to join a different flight that will take you to your end destination. Sometimes you may have multiple stops, but for most domestic flights, it’s common only to have one.

A layover is a time in between these connecting flights. For example, if you fly from New York to Los Angeles, you may only fly halfway to Chicago. There you will exit the plane and wait in another concourse until your next flight is ready to depart for Los Angeles.

This can be a quick turnaround or several hours long; it all depends on the flight schedule.

If you must choose a layover, pick one that is at least 2 hours between the time the plane is scheduled to land and when the next one is scheduled to depart. Any less time may result in a missed connecting flight.

What often happens is the plane’s wheels will touch down at, say, 10:41 AM. However, the plane won’t make it to the concourse for ‘x’ reason (jetway unavailable, lots of traffic, etc.) until 11:30 PM. By the time you’re off the plane, it’s almost 12:00 PM, and you’re rushing to get to your next flight.

When booking your flight, remember: